Refund policy
Return and Refund Policy
All Dad Bod Daddy merchandise is made to order specifically for each customer. Because of this, we do not accept returns, exchanges, or refunds for buyer’s remorse, ordering the wrong size or color, or simply changing your mind.
Please carefully review all product descriptions, sizing information, colors, quantities, and shipping information before placing your order.
Damaged, Defective, Misprinted, or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of receiving your order at:
erikrobinsonfinancial@gmail.com
Please include your order number and clear photos showing the issue.
If the issue qualifies under our fulfillment partner’s policy, our standard resolution is to provide a replacement of the affected item at no additional cost to you.
Please do not return or mail any product unless we provide you with specific return instructions.
In most qualifying cases involving damaged, defective, misprinted, or incorrect merchandise, a physical return is not required.
Refunds are not generally provided when a replacement can reasonably resolve the issue. However, a refund may be provided when required by applicable law, when a replacement is unavailable, or when a replacement otherwise cannot appropriately resolve the issue.
Lost Packages
If your package appears to be lost in transit, please contact us within 30 days of the estimated delivery date.
We will review the shipment information and coordinate with our fulfillment partner.
When the issue qualifies under our fulfillment partner’s policy, our standard resolution is to provide a replacement shipment at no additional cost to you.
A refund may be provided when required by applicable law, when a replacement is unavailable, or when a replacement cannot appropriately resolve the issue.
Wrong Size, Color, Quantity, or Product Variation Ordered
Because our merchandise is made to order, we do not accept returns, exchanges, replacements, or refunds when a customer orders the wrong size, color, quantity, or product variation.
Please review the applicable size chart and product information carefully before completing your purchase.
If the product you receive is different from the size, color, quantity, or item you actually ordered, please contact us because that may qualify as an incorrect-item claim.
Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your shipping information before submitting your order.
If an order cannot be delivered or is returned because the customer provided an incorrect or incomplete address, additional shipping charges may be required before the order can be shipped again.
Dad Bod Daddy is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
Unclaimed Shipments
Orders that are returned as unclaimed may require additional shipping charges before they can be shipped again.
Customers are responsible for monitoring tracking information and retrieving packages promptly when they are delivered or made available for pickup.
Order Changes and Cancellations
All Dad Bod Daddy merchandise is made to order.
Once an order has been placed, it is final and cannot be changed or canceled.
Please carefully review your entire order before completing checkout, including:
- Product
- Size
- Color
- Quantity
- Shipping address
We do not provide changes to an order after it has been submitted, including changes to sizing, color, product selection, quantity, or shipping information.
If an order cannot be fulfilled for a reason on our end, Dad Bod Daddy reserves the right to cancel the affected item or order and provide an appropriate refund.
This policy does not affect claims involving damaged, defective, misprinted, incorrect, or lost merchandise, which are handled separately under this Return and Refund Policy.
Replacements
When a qualifying fulfillment issue can reasonably be resolved with a replacement, replacement is our standard remedy.
The replacement will generally be for the same product, size, color, and variation originally ordered unless the original item is unavailable.
Replacement eligibility is subject to verification of the reported issue and the applicable policies of our fulfillment partner.
Refunds
Refunds are not generally offered when a qualifying issue can reasonably be resolved through replacement.
A refund may be issued when:
- Required by applicable law
- A replacement is unavailable
- A replacement cannot reasonably resolve the issue
- Dad Bod Daddy determines that a refund is the appropriate resolution
When a refund is approved, it will be issued to the original payment method used for the purchase.
The amount of time required for the refund to appear in your account may vary depending on your bank, credit card company, or payment provider.
Returns
Do not mail merchandise to the Dad Bod Daddy business address unless we specifically instruct you to do so.
If a physical return is necessary, we will provide appropriate return instructions after reviewing your request.
Sending a product to an address without receiving return instructions from us does not guarantee that a replacement, refund, or other resolution will be approved.
Contact Us
For questions regarding damaged merchandise, incorrect orders, lost shipments, replacements, refunds, or other order-related issues, contact:
Dad Bod Daddy
Email: erikrobinsonfinancial@gmail.com
Please include your order number whenever possible so we can assist you more quickly.
Consumer Rights
Nothing in this policy is intended to limit or exclude any rights you may have under applicable consumer protection laws.
This is the version I would use in Shopify because it makes replacement the normal solution without locking you into a “never refund under any circumstances” position.